HIRING HIRING | Medical Care Program Associate II

Job Title: Medical Care Program Associate II

Location: Baltimore, MD

Employment Type: Full-Time (40 hours per week)

Job Summary:

We are seeking a Medical Care Program Associate II to support our team with administrative and clerical tasks related to medical care programs, health insurance, and entitlement programs. The ideal candidate will have strong attention to detail, proficiency in data management, and the ability to navigate state data systems efficiently.

Key Responsibilities:

• Apply policies related to medical care, health insurance, and federal or state entitlement programs.
• Accurately review documents, update data systems, and maintain records.
• Provide customer service support and assist with inquiries related to medical care programs.
• Utilize Google Suite and Microsoft Suite to perform administrative tasks.
• Adapt to policy modifications and procedural changes efficiently.
• Navigate state data systems with accuracy and efficiency.

Qualifications:

• High school diploma or equivalent from an accredited institution.
• Basic knowledge of Google Suite and Microsoft Suite (Word, Excel, Outlook, etc.).
• Experience navigating state data systems is preferred.
• Minimum of two (2) years of clerical experience in a medical care, health insurance, or entitlement program within the past five years.
• Minimum of two (2) years of experience working in an office or customer service environment, handling document reviews and data entry.
• Ability to quickly learn, adapt to policy changes, and follow instructions.
• College credits from an accredited institution may be substituted for experience (30 credit hours = 1 year of experience).

Work Schedule:

• Full-time position, 40 hours per week (Monday–Friday).